Patient Information & Appointments

You can telephone Southside Urology on 07 3106 0379 or submit an online appointment request. The rooms will confirm the available appointment arrangements.

No. The online form is an appointment request. The appropriate rooms will contact you about arranging or confirming a consultation.

A valid GP or specialist referral is generally required to receive applicable Medicare specialist consultation benefits. Contact the rooms if you are unsure about your referral.

Yes. Many patients attend because of symptoms or an abnormal investigation rather than a confirmed diagnosis. Your specialist can assess the problem and discuss appropriate next steps.

Yes. You may seek a specialist review regarding a previous diagnosis, procedure or treatment recommendation. Bring relevant pathology, imaging and operation reports where available.

Telehealth or remote assessment may be appropriate for selected patients depending on the clinical concern and service availability. Some conditions require examination or investigations in person.

Bring your referral, Medicare information, medication list, relevant test results, imaging and previous specialist correspondence if available. You do not need extra investigations unless advised.

Not necessarily. A urine sample may be requested for selected symptoms or tests, but this is not required for every initial consultation. Follow any instructions provided by the rooms.

Not necessarily. Many urological conditions can be monitored or managed with medication and other non-surgical options. Treatment depends on diagnosis, severity and individual preferences.

A routine consultation does not automatically include a procedure. Investigations and operations may require separate booking, preparation and informed consent.

Consultation fees vary according to appointment type and applicable arrangements. Contact the rooms for current fee and Medicare rebate information before attending.

Private health insurance may apply to eligible hospital treatment according to your policy. Outpatient specialist consultation arrangements differ. Confirm benefits and potential costs with your health fund and the rooms.

The Springwood address is the specialist consulting location. Surgery is arranged at appropriate hospital facilities depending on the procedure and individual circumstances. Your team will confirm the location.

You may wish to bring a family member or support person to help remember information and discuss treatment decisions. Contact the rooms if you have specific accessibility requirements.

Telephone the rooms as early as practical to discuss the change. Ask about any applicable cancellation policy if relevant.

Your treating team will explain the planned results and follow-up process. Some tests take longer than others. Contact the rooms if an expected review has not been arranged.

Follow the specific care instructions from your treating service and confirm the planned removal or exchange. Urgent problems such as no drainage, severe pain or fever require assessment.

Yes. The procedure library contains information about common urological operations and investigations. The guides explain general benefits, alternatives, preparation, risks and recovery.

Do not rely on routine appointment requests for urgent medical problems. Seek prompt medical assessment or attend an emergency department. Call 000 for a life-threatening emergency.